Please check your spam folder first. If you did not receive anything, you might have written your email incorrectly. You can always contact us at support@vexyla.com
You do not have to pay for shipping, it is totally free.
For more information about our shipping click here.
All orders receive a Track & Trace-code. After confirming your order we will automatically send a code provided by our supplier. This usually takes around 2 to 4 days.
It takes up to 5 business days for your refund to come through.
Adresses can be changed within 2 hours of ordering. We cannot extend this due to the automatic processing with our suppliers.